Once we have received your order we aim to have it ready for shipment within 24 hours. It might take longer during busy periods.
Your shipments will be handled by DHL or UPS depending on the volume and destination. Once your order is picked up from our warehouse you will automatically receive a tracking number by e-mail.
Shipment costs
The Netherlands:
For orders more than €250 (€500 per April 7th, 2025**) we will charge no shipping costs. For orders less than €250 (€500 per April 7th, 2025**) we will charge you €10 for shipping and handling.
EU*:
For orders more than €250 (€500 per April 7th, 2025**) we will charge no shipping costs. For orders less than €250 (€500 per April 7th, 2025**) we will charge you €20 for shipping and handling.
* excluding Malta and Cyprus
For shipments outside of the EU actual shipping costs will be added, unless agreed upon otherwise.
** After years of using the same minimum order amount for free transport while the transport cost itself keeps increasing, we are now forced to increase the minimum order amount from 250 Euro to 500 Euro. This change will take effect on April 7, 2025.